FAQ's

What are research peptides?

Research peptides are synthetic amino acid chains studied in laboratory environments for their biological properties. All products sold by Biomaxx are strictly for in vitro research and laboratory use only.

Are your products legal in the UK?

Yes. The peptides we supply are not controlled substances under the Misuse of Drugs Act 1971. They are sold exclusively as research compounds for laboratory use.

Are your products tested for purity?

Yes. All Biomaxx compounds are independently third-party tested to verify purity and identity. Results consistently exceed 99% purity.

How do I pay?

We accept all major credit and debit cards, Apple Pay and Google Pay securely through Stripe.

How long does delivery take?

We offer next day UK delivery on all orders. Orders placed before 2pm are dispatched same day.

How much is shipping?

Standard shipping is £3.99. Orders over £75 qualify for free UK shipping.

Do you ship internationally?

Currently we ship to the UK only.

What is your returns policy?

Due to the nature of research compounds, we are unable to accept returns once an order has been opened. If there is an issue with your order, contact us within 48 hours at hello@biomaxx.co.uk and we will be happy to help.

How do I find out more about your testing standards?

For information on our third-party testing and purity verification, contact us at hello@biomaxx.co.uk.

How should research compounds be stored?

Lyophilised peptides are stable at ambient temperature during transit. Upon receipt, we recommend storing at -20°C for long term stability. Once reconstituted, store at 4°C and use within 28 days. Always handle research compounds in a clean laboratory environment.

Who can purchase from Biomaxx?

Our products are intended for qualified researchers and institutions only. By purchasing you confirm you are 18 or over and are purchasing for legitimate research purposes.

I have a question not answered here — how do I contact you?

Email us at hello@biomaxx.co.uk and we’ll respond within 24 hours.